Service & Support

Service & Support

Service Policy

  • LEDStaray attaches great importance to after-sales service quality. Our customer service department is trained to provide effective support to all questions and queries. Listed below is our customer service policy.
  • Receive and deal with customers’ comprehensive consultation, provide product information and answers to relevant questions for customers.
  • Receive and deal with customers’ complains, track, coordinate, solve problems and improvement suggestions put forward by customers and during business process with our company.
  • Communicate and contact customers, get to know their feelings and demands, achieve customers’ information feedback to each relevant management department and production unit, follow up favorable handling.


LEDStaray provides technical support to all its clients. We follow “Green Service” as our service philosophy. We offer professional customer service facilities that are in accordance to our policy.

Service Center: +91-0731-2536919

  • Dial this simple number to get your questions answered and your problems solved. Calls can be made through cellphones or fixed telephones.
  • Our stable and favorable system guarantees effective receipt of customers’ information, provides emergency solutions in case parts or the entire network should break down.